No matter what kind of business you run, one thing is for sure: bad customer service sucks! And if you’re the one giving that poor customer service, your business may be in trouble. In this video I share an example of customer service that really sucked and what you can learn from my experience. *This video actually came about from a reader comment on a previous post asking what she should do about bad customer service.
NOTE: The first 8 seconds are messed up, so please skip to 0:09 if it bothers you. After that mark, everything is normal.
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